FAQs

Where are you located?

Located at 101 Dogwood Lane, Winchester, TN. Right next door to Bennetts Pharmacy.

How do I begin working with you?

Give us a call or email with the best time to reach you and someone will reach out to set up a consultation.

Therapy is an investment of time, money and energy. It’s important that you find someone you work well with. During the consultation, we will listen to the reasons you are seeking therapy and what your needs are. If it’s a good fit, we will set up your first appointment. If not, we will help connect you to someone who might be. Getting help with the right person is the most important thing.

What age ranges do you work with?

We work with children ages 5+ and parents of children of any age who want education and help with new parenting ideas. We work with adults of any age.

Who benefits from therapy?

Everyone could benefit from therapy at some point! Life is hard. Things happen and it can feel overwhelming at times. Therapy helps you sort through difficult emotions, thoughts, and experiences. If you feel like having a space to be heard and understood without judgment sounds nice, or you are seeking clarity, peace of mind and direction, you’ll benefit from therapy.

How long does therapy last?

There is no easy answer to how long therapy takes. You have great potential inside to heal and, if used effectively, you should see some changes happen quickly!

Some people feel better in just a few sessions and others need several months to feel significant changes. This all depends on your personal circumstances, your goals and how you respond to therapy.

It is best for new clients attend weekly for the first 4-6 weeks. This allows for our working relationship to grow and momentum to be built. Too long of a gap between sessions might feel like you’re at the beginning again. When the time is right, we will adjust your sessions to bi-weekly or an as-needed basis.

What will we do in therapy?

We will listen and ask you questions that spark thoughts to help you understand the emotions you are feeling. We will talk, laugh sometimes, explore feelings and practice new skills to cope with unwanted feelings. Our goal is to support you and challenge you when you are ready.

How does payment work?

We currently take credit card, cash, and check. We use a secure/HIPAA compliant payment app called IVYPAY to process credit card information. Your card is kept on file with IVYPAY so you don’t have to worry about swiping it for each visit.

Do you take insurance?

Cindy takes UHC, UMR, Cigna, Lyra EAP, and Mutual of Omaha EAP. Other insurances may be able to provide reimbursement for services. Per request, We can provide you with the necessary information to request out-of-network reimbursement from your insurance company. I would suggest contacting your insurance company to get details about your out-of-network coverage. I am happy to help you through this process.

If you have other questions, do not hesitate to reach out by phone or email!

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